All articles

  1. How are online survey responses submitted securely when the link to the online survey only has HTTP:// in the prefix?

  2. How does making a change to an existing online survey effect the surveygoldcloud.com URL (web link)?

  3. How to assign an Ultimate subscription to a brand new team user

  4. How to cancel a SurveyGold Standard or Premium subscription

  5. How to cancel a SurveyGold Ultimate subscription

  6. How to clear browser temporary files

  7. How to compare responses from one set of respondents to another

  8. How to conduct a survey

  9. How to create a fill-in-the-blank question

  10. How to create a ranking question

  11. How to create Likert scale questions

  12. How to delete all responses from a survey

  13. How to display survey results in a tabular format

  14. How to find the link (URL) to an existing online survey

  15. How to get a SurveyGold application update

  16. How to get an MSI version of the SurveyGold application setup program

  17. How to locate the SurveyGold database file

  18. How to make a backup copy of the SurveyGold database file

  19. How to make characters bold in question text

  20. How to move the SurveyGold application and data to a different computer

  21. How to print survey results

  22. How to prohibit a respondent from submitting more than one set of responses

  23. How to remove an online survey from the SurveyGold website

  24. How to remove question numbers from an online survey form

  25. How To Remove Sales Tax for Non-Profit, Academic or Government Institutions

  26. How to remove SurveyGold brand references from an online survey form

  27. How to renew a SurveyGold Standard or Premium subscription

  28. How to renew a SurveyGold Ultimate subscription

  29. How to reuse a survey

  30. How to save a report to a PDF file

  31. How to update the credit card used for an existing subscription

  32. Message: Product disabled

  33. Message: You have already submitted responses to this questionnaire. Only your original responses will be included in the results.

  34. Message: Your computer must be online to perform this action.

  35. Problem: Error occurs when saving a survey or results to Microsoft Word

  36. Problem: Graphs do not appear in Word document

  37. Problem: MDAC error while installing

  38. Problem: Microsoft Word Features Do Not Function Even Though Word Is Installed

  39. Problem: Radio buttons or checkboxes appearing instead of dropdown menu

  40. Problem: Restored or moved database results in missing data

  41. Problem: Revisions to an existing online survey form do not appear

  42. Problem: Save cross-tab to Excel results in weird column names

  43. Problem: Survey Templates folder is missing

  44. Problem: Unable to activate or renew a SurveyGold subscription or register a SurveyGold application

  45. Problem: Unable to collect responses when performing the Update Activity action

  46. Problem: Unable to download the SurveyGold application from Download.com

  47. Problem: Unable to save survey as an online survey form due to communications issue

  48. Problem: Unable to save to Excel file when performing Convert Responses action

  49. Problem: Unable to update SurveyGold

  50. Purchase Order Guidelines

  51. Tutorials

  52. Understanding the Online Survey Response Date and Time

  53. User Guide

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