POSSIBLE ROOT CAUSE #1: Action Settings
Be sure that you specify Graphical chart of results as follows:
POSSIBLE ROOT CAUSE #2: Questions without Response Choices
Keep in mind that it is normal for SurveyGold to produce graphs only for questions with response choices. So, if your question is a fill-in-the-blank style question, it is normal for a tabular presentation of responses to occur instead of a graph.
POSSIBLE ROOT CAUSE #3: Folder Security
If you are in an institutional setting where your computer is managed by information technology staff, then it is possible the security settings of your institution to prevent SurveyGold from producing graphs properly.
To resolve this situation, consider saving your document to a different folder location. We suggest using the My SurveyGold Data\WordReports folder in your Documents folder. This typically has appropriate privileges necessary for SurveyGold to properly produce graphs.