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Problem: Unable to download the SurveyGold application from

This can happen when you are connected to the Internet via your school or office network, and a computer security policy restricts you from downloading applications from 

(Note: is a highly reputable website, so we partner with them to distribute SurveyGold. Even so, at their discretion, your institution may block access to various websites, including

To resolve this, try the following:
  • Plan B: If you use a notebook computer, try connecting to the Internet from your home or public WiFi. Then try downloading and installing SurveyGold via this link.

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