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7 results found

  1. Default Database Location save options

    Allow system admins the ability to change and save the default database location for end users who do not have rights to install their own software. This is LONG overdue.

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    0 comments  ·  Bug / Issue  ·  Admin →
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  2. stop software opening twice from taskbar

    Hi,

    When you click on the taskbar to bring up an open surveygold window, Surveygold can re start resulting in the application running twice.

    This has a problem then when coming to backup, as backup can not occur on closing as another instance running.

    Is it possible to check if software is open before reopening it via click to taskbar icon.

    thanks

    1 vote
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    0 comments  ·  Bug / Issue  ·  Admin →
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  3. Output of word report - add spacer between open responses

    Currently, when generating a word report, all scrolling text box responses are displayed together, with no spacer between them. This means that it can be hard to differentiate where 1 comment ends and another begins.

    e.g.

    This is response 1 and from the first respondent.
    This is response 2, but if response 1 is a certain length, it is hard to see that response 2 has started.
    Adding more responses would be improved with a spacer of some form

    If this were reponse 4, a gap makes it easy to see as a seperate entry.

    Hope this is a clear…

    1 vote
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    1 comment  ·  Bug / Issue  ·  Admin →
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    under review  ·  AdminChuck Boudreau (SurveyGold, SurveyGold) responded

    With regards to spacing between paragraphs in the Publish Word action, the design currently provides 10 points of spacing after a paragraph break in the Word document. This 10 points of spacing is by design to produce a visible amount of white space between the paragraphs.

    Just to clarify, how may points of spacing after a paragraph break would you like to see?

  4. instruction box

    Hi, I would like to enter an instruction box near the end of my survey for panelists who we would like to terminate from our survey. How do I do this so that there is no comment box underneath the statement?

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  5. make a programming change (??)

    Hi Chuck! When I add a colon to the end of a survey question, as in, "Please note specifics below:" that item on my survey response list disappears (becomes invisible). I can see the item when I take the survey, but it doesn't appear when I'm creating the survey.

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  6. SPSS Bug

    I’ve been noticing something odd with the way Survey Gold exports a dataset into Excel and SPSS formats. I perform both exports for my surveys.

    If I perform SPSS export ahead of Excel then everything is all right. But should I happen to perform an Excel export prior to an SPSS export for any survey (not necessarily for same dataset), then all succeeding SPSS exports are messed up. The difference is that the first row in Excel dataset, i.e. the row headers, are then included in the SPSS dataset as the first data record. This is so odd.

    For your…

    2 votes
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    under review  ·  0 comments  ·  Bug / Issue  ·  Admin →
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  7. SPSS Minor Conversion Bug

    I am in the process of converting the responses to my survey to SPSS for analysis. I converted the resonses to SPSS without an issue, but I noticed a glitch. For questions where there is an open ended choice in the set of responses for a multipe-choice question, the responses for other (or the open ended choice) do not get coded correctly in SPSS. SPSS assigns this choice a numerical value, but because there is extra text in the response, it does not match the responses as being the same.

    Also, the comments that are inputted in open ended choices…

    2 votes
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    under review  ·  0 comments  ·  Bug / Issue  ·  Admin →
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